Get Order Status¶

HTTP Request¶

GET /v1/orders/{orderId}/status

Summary¶

This operation retrieves an order’s status.

Request URLs¶

Sandbox: https://shipping-api-sandbox.pitneybowes.com/shippingservices/fulfillment/v1/orders/{orderId}/status
Production: https://shipping-api.pitneybowes.com/shippingservices/fulfillment/v1/orders/{orderId}/status

Path Parameter¶

Name

Description

orderId

Required. The order ID assigned by Pitney Bowes.

Request Headers¶

Name

Description

Authorization

Required. OAuth token generated using the Generate an OAuth Token API.

X-PB-TransactionId

Required. A unique identifier for the request, up to 25 characters. The following characters are allowed: letters, numbers, hyphens (-), and underscores (_).

Important: Ensure this is a unique ID.

Response Elements¶

The response returns a subset of the Orders object. The table below describes the full Orders object. This operation returns a subset of these fields, as shown in the Sample Request and Response.

Name	Data Type	Description
clientId	String	Required. The client ID assigned by Pitney Bowes.
orderId	String	RESPONSE ONLY. The order ID assigned by Pitney Bowes.
clientOrderId	String	Required. The order ID assigned by the client. Maximum length: 50 characters
customerOrderId	String	The customer-specific order number. Typically this is the order number from the website or ERP system. Maximum length: 50 characters
brand	String	The manufacturer’s brand name for the item. Maximum length: 50 characters
references	Array[References Object]	Additional reference information for the order. Each object in the array is a name-value pair that defines a reference field and value.
salesChannel	Object	Reserved for future use.
shippingDetails	Shipping Details Object	Required. The carrier details for the order.
orderType	String	The type of order. Possible values: `eCom` (default) `Retail`
createDate	String	Required. The date and time the order was created in the client system, specified in the ISO 8601 format: `YYYY-MM-DDThh:mm:ssZ`
updateDate	String	The date and time the order was updated in the client system, specified in the ISO 8601 format: `YYYY-MM-DDThh:mm:ssZ`
pbCreateDate	String	RESPONSE ONLY. The date and time the order was created in the Pitney Bowes system, returned in the ISO 8601 format: `YYYY-MM-DDThh:mm:ssZ`
pbUpdateDate	String	RESPONSE ONLY. The date and time the order was updated in the Pitney Bowes system, returned in the ISO 8601 format: `YYYY-MM-DDThh:mm:ssZ`
fromNode	String	The warehouse facility ID.
shipOnDate	String	The date and time by which the order is promised to be shipped, specified in the ISO 8601 format: `YYYY-MM-DDThh:mm:ssZ`
fulfillmentReleaseDate	String	The date and time the order is to be released for fulfillment, specified in the ISO 8601 format: `YYYY-MM-DDThh:mm:ssZ`
promisedDeliveryDate	String	The date and time the order is promised to be delivered, specified in the ISO 8601 format: `YYYY-MM-DDThh:mm:ssZ`
orderHandling	String	Possible value: `X`: Normal (default) `R`: Rush order (Reserved for future use) `E`: Emergency order (Reserved for future use)
orderLines	Array[Order Lines Object]	Required. The items included in the order.
orderCharges	Order Charges Object	Cost details.
toAddress	Address Object	Required. The order’s destination address.
billingAddress	Address Object	The order’s billing address.
isGift	Boolean	If `true`, the order is a gift.
giftMessageText	String	The gift message to be printed on the pack slip and included in the shipment. Maximum length: 1,024 characters
valueAddedServices	Array[Object]	Reserved for future use.
paymentDetails	Array[Object]	Reserved for future use.
customsInfo	Object	Customs information for an international order.
customsInfo.customsDeclaredValue	Number	The value that is declared in customs.
customsInfo.importerCustomsReference	String	A reference number used by the importer, such as a VAT number, PO number, or insured number. Maximum length: 100 characters
customsInfo.importerCustomsReferenceType	String	The type of reference number. Maximum length: 50 characters
status	String	RESPONSE ONLY. Status of the order. Possible values are: `BACKORDER` `CANCELED` `HOLD` `INPROGRESS` `ONHOLD` `RECEIVED` `RETURNED` `SHIPPED`
isOnHold	Boolean	RESPONSE ONLY. If `true`, the order is on hold.
holdReason	Array[String]	RESPONSE ONLY. Reason codes for the hold.
internalNotes	String	Any notes associated with the order for internal reference. Maximum length: 255 characters

Sample Request¶

curl -X GET ../v1/orders/{orderId}/status \
-H "Authorization: Bearer <oauth_token>" \
-H "X-PB-TransactionId: <unique_identifier>"

Sample Response¶

{
    "clientId": "NGST",
    "clientOrderId": "ORCLIENT8976r4w",
    "orderId": "ORDAA1267912211CO",
    "customerOrderId": "111-2212-1290877",
    "status": "ON_HOLD",
    "isOnHold": true,
    "holdReason": [
        "INVENTORY_HOLD"
    ],
    "createDate": "2022-05-07T05:36:48-05:00",
    "pbCreateDate": "2022-05-07T05:36:48-05:00",
    "updateDate": "2022-05-07T06:12:48-05:00",
    "pbUpdateDate": "2022-05-07T06:36:48-05:00"
}

Error Codes¶

For lists of error codes returned by the Fulfillment APIs, please see 80-Prefix Error Codes (Fulfillment APIs).