Tracking

Overview

You can track packages through either these PB Ecommerce APIs, the Pitney Bowes webhook service, or the Pitney Bowes tracking website. Tracking is available for Production labels only.

API Operations

Operation


Method

Endpoint

Track a Package

GET

/v1/tracking/{trackingNumber}?packageIdentifierType=TrackingNumber

Add Tracking Events

POST

/v2/track/events

Tracking Events

See Tracking Event Codes.

Webhook Service

Pitney Bowes provides a webhook service through which you can receive tracking events for labels printed through these PB Ecommerce APIs. See Receive Tracking Information via a Tracking Webhook.

Tracking Website

Pitney Bowes provides the following website for tracking packages:

https://pitneybowes.shipment.co/track

To provide a buyer a direct link to a parcel’s tracking information, append the parcel tracking number to the website URL:

https://pitneybowes.shipment.co/track/<trackingNumber>