Reprint a Shipment Label¶

HTTP Request¶

GET /v1/shipments/{shipmentId}?carrier={carrier}

Summary¶

This operation retrieves an existing shipping label or QR code. The API sends the shipmentId returned by the original Create Shipment request. Use this only if the shipping label or QR code in the Create Shipment response was spoilt or lost. The APIs allow three attempts to reprint a label.

Important: Reprints should be used only in the case of spoilt or lost data. The number of reprints of a shipment label is scrutinized and restricted.

Considerations¶

You cannot use this operation if the initial Create Shipment request returned no response or returned an error. If that’s the case, do one of the following:
- If the initial request returned no response at all, use the Retry Shipment API to check whether the label exists. If it does not, issue a new Create Shipment request with a new Transaction ID.
- If the initial request returned the HTTP 500 error, follow the steps in Troubleshoot the 500 Internal Server Error.
- If the initial request returned an error other than the HTTP 500 error, you cannot reprint the label but must instead issue a new Create Shipment request with a new Transaction ID.
The carrier query parameter is optional if the original shipment used a rates.carrier value of USPS. The query parameter is otherwise required.
PB Standard Delivery: If you used APAC Services to print the original label, you cannot use this operation.
PB Standard Returns: If the original request returned a QR code, this API also returns a QR code.
CBDS: This returns a label only if the original Create Shipment request returned a label. The merchant’s delivery solution determines whether the Create Shipment API returns a label.

Request URLs¶

Sandbox: https://shipping-api-sandbox.pitneybowes.com/shippingservices/v1/shipments/{shipmentId}?carrier={carrier}
Production: https://shipping-api.pitneybowes.com/shippingservices/v1/shipments/{shipmentId}?carrier={carrier}

Path Parameter¶

Name	Description
shipmentId	Required. The shipment ID that was issued when shipment label was generated.

Query Parameter¶

Name

Description

carrier

Conditional. The name of the carrier. This parameter is optional if the original shipment used a rates.carrier value of USPS. The parameter is otherwise required.

Valid values are:

USPS: PB Expedited
PBCS: PB Standard. Note that the deprecated value Newgistics still works.
PBPresort
PBI: PB Cross-Border Delivery Service (CBDS)
FedEx
UPS

Request Header¶

Name

Description

Authorization

Required. OAuth token generated using the Generate an OAuth Token API.

X-PB-UnifiedErrorStructure

Recommended. Set this to true to use the standard error object if an error occurs.

Response Elements¶

The response returns a Shipment Object. The following table describes all possible fields in a Shipment Object.

Important

Some fields might not apply to your operation.

Name	Data Type	Description
fromAddress	Address Object	Required. Origin address. If you want a different address to appear on the label from the one listed here, see How do I print a return address that is different from the origin address?
toAddress	Address Object	Required. Destination address. FedEx, UPS: If you are shipping with FedEx or UPS to Puerto Rico or an international destination, and if the importer is different from the final recipient, this is the address of the importer. Enter the recipient’s address in the `soldToAddress` object. If importer’s address is the same as the final recipient, the `toAddress` and `soldToAddress` must match.
altReturnAddress	Address Object	PB Expedited, CBDS Only. Sets the address for parcel returns. Use this in the following situations: PB Expedited: If you are sending an international shipment and if you have set the NON_DELIVERY_OPTION option to `redirect`, use this field to specify the address for a parcel return. CBDS shipment: By default, parcel returns are sent to a shipment’s `fromAddress`. (Parcel returns are sent from the Consolidation Center.) If the `fromAddress` is the wrong address for your returns, then you must use the `altReturnAddress` to enter the correct address for returns. Failure to enter the correct address will result in parcels being returned to the wrong address.
parcel	Parcel Object	Required. Contains physical characteristics of the parcel.
rates	Array[Rates Object]	Required. Specifies the carrier, service, parcel, and other information. In a response, this field also contains the service charges. Important: In a request, the `rates` array can contain only one rates object.
documents	Array[Documents Object]	Conditional. Defines the label, manifest, or other shipping document created by the API call. In a response, this array provides the URL or Base64 string for a document and in some cases can contain multiple objects. This field is required, except in the following cases: This field does not apply to Rate Parcel requests. This field does not apply to the Create CBDS Shipment request if the merchant prints the first-mile label prior to invoking the API.
shipmentOptions	Array[Object]	Required. Each object in this array defines a shipment option. Specify each option as a name-value pair in the array. The `SHIPPER_ID` option is required. For additional requirements for a carrier, see the Considerations section on the carrier’s Create Shipment page.
shipmentOptions.name	String	The name of the shipment option.
shipmentOptions.value	String	The value of the shipment option.
customs	Object	Conditional. For shipments that use customs forms, this object contains the customs information. This field is required for the following carriers in the following situations: PB Expedited: Required for shipments to international destinations. Conditional for shipments to APO/FPO/DPO, U.S. Territories, and FAS, as explained in this FAQ. CBDS: Required for all shipments. FedEx: Required for shipments to international destinations and Puerto Rico. UPS: Required for shipments to international destinations and Puerto Rico.
customs.customsInfo	Customs Info Object	Customs clearance information for the commercial invoice. When using the Customs Info Object, make sure to include the fields marked Required.
customs.customsItems	Array[Customs Items Object]	Customs clearance information for each commodity. When using the Customs Items Object, make sure to include the fields marked Required. The maximum number of objects in this array is 30.
domesticShipmentDetails	Domestic Shipment Details Object	CBDS Only. Required if the merchant prints the first-mile label prior to invoking the Create CBDS Shipment API. This object contains information about the first-mile leg of the shipment.
soldToAddress	Address Object	FedEx, UPS Only. The final recipient of a the shipment. Required for a shipment from the U.S. to Puerto Rico or to an international destination. Otherwise optional. This address must match the `toAddress.countryCode`, with the exception of shipments to Canada and to U.S. satellite countries. If the final recipient’s address is the same as the importer’s address, the entries in the `soldToAddress` object must match the entries in the `toAddress` object.
shipmentType	String	Return Labels Only. Set this to `RETURN`. Required for Rate Expedited Returns, Create Expedited Returns, and Create Standard Returns. Note: You cannot rate Standard Returns.
references	Array[Object]	PB Standard, CBDS Only. Conditional. The merchant’s reference fields. Each object in the array includes a name-value pair that defines a reference field. This array applies only to the following two carriers: PB Standard: The array is optional. See PB Standard References. CBDS: The array is required for specific delivery solutions. See References Array in a CBDS Shipment. To pass references for carriers other than the above, see Reference Fields.
references.name	String	PB Standard, CBDS Only. The name of the reference field.
references.value	String	PB Standard, CBDS Only. The value for the reference field.
hazmatDetails	Hazmat Details Object	PB Standard Only. If shipping hazardous materials with PB Standard, use this object.
carrierPayments	Array[Shipment: Carrier Payments Object]	FedEx, UPS Only. Indicates that one or more of the shipment costs should be charged to a third-party account.
shipmentId	String	RESPONSE ONLY. Unique identifier for the shipment, generated by the system in response to shipment purchase.
parcelTrackingNumber	String	RESPONSE ONLY. Tracking number assigned to the shipment by the system.

Sample Requests¶

See the following examples:

PB Expedited
PB Standard Delivery
PB Presort
CBDS
FedEx
UPS

PB Expedited Sample Reprint Request¶

curl -X GET ../v1/shipments/USPS2200171406955211 \
-H "Authorization: Bearer <oauth_token>" \
-H "X-PB-UnifiedErrorStructure: true"

PB Expedited Sample Reprint Response¶

{
    "fromAddress": { ... },
    "toAddress": { ... },
    "parcel": { ... },
    "rates": [ ... ],
    "documents": [ {
        "contentType": "URL",
        "fileFormat": "PDF",
        "contents": "https://.../usps/198715941/outbound/label/c95b3716623646178ce5e0ba574d78ff.pdf"
    } ],
    "shipmentOptions": [ ... ],
    "shipmentId": "USPS2200171406955211",
    "parcelTrackingNumber": "9405509898641490995613"
}

PB Standard Delivery Sample Reprint Request¶

curl -X GET ../v1/shipments/NGST2200171328057769?carrier=PBCS \
-H "Authorization: Bearer <oauth_token>" \
-H "X-PB-UnifiedErrorStructure: true"

PB Standard Delivery Sample Reprint Response¶

{
    "fromAddress": { ... },
    "toAddress": { ... },
    "parcel": { ... },
    "rates": [ ... ],
    "documents": [ {
        "type": "SHIPPING_LABEL",
        "contentType": "URL",
        "fileFormat": "PDF",
        "contents": "https://.../2de2104c18de4110885a348fded42939.pdf"
    } ],
    "shipmentOptions": [ ... ],
    "shipmentId": "NGST2200171328057769",
    "parcelTrackingNumber": "4206740192612123456789000000225206"
}

PB Presort Sample Reprint Request¶

curl -X GET ../v1/shipments/PBPRESORT2200171406981881?carrier=PBPresort \
-H "Authorization: Bearer <oauth_token>" \
-H "X-PB-UnifiedErrorStructure: true"

PB Presort Sample Reprint Response¶

{
    "fromAddress": { ... },
    "toAddress": { ... },
    "parcel": { ... },
    "rates": [ ... ],
    "documents": [ {
        "type": "SHIPPING_LABEL",
        "contentType": "URL",
        "fileFormat": "PDF",
        "contents": "https://.../pbpresort/904011236/outbound/label/c004299c6f524b0db59f44425fc5047e.pdf"
    } ],
    "shipmentOptions": [ ... ],
    "shipmentId": "PBPRESORT2200171406981881",
    "parcelTrackingNumber": "0070698765432100004506511253671"
}

CBDS Sample Reprint Request¶

The following is a sample retry request for a Create Shipment operation that had printed a first-mile label.

CBDS Sample Reprint Request¶

curl -X GET ../v1/shipments/UPGUS00164FC110CCA57?carrier=PBI \
-H "Authorization: Bearer <oauth_token>" \
-H "X-PB-UnifiedErrorStructure: true"

CBDS Sample Reprint Response¶

{
    "fromAddress": { ... },
    "toAddress": { ... },
    "parcel": { ... },
    "rates": [ ... ],
    "documents": [ {
        "type": "SHIPPING_LABEL",
        "size": "DOC_8X11",
        "fileFormat": "PDF",
        "contentType": "URL",
        "contents": "https://.../usps/352584758/outbound/label/9d1da50f82734ad9d4a41d5fb9a19b.pdf"
    } ],
    "shipmentOptions": [ ... ],
    "customs": { ... },
    "references": [ ... ],
    "parcelTrackingNumber": "UPGUS00164FC110CCA57",
    "shipmentId": "UPGUS00164FC110CCA57"
}

FedEx Sample Reprint Request¶

curl -X GET ../shipments/FEDEX2200287696247364?carrier=fedex \
-H "Authorization: Bearer <oauth_token>" \
-H "X-PB-UnifiedErrorStructure: true"

FedEx Sample Reprint Response¶

{
    "fromAddress": { ... },
    "toAddress": { ... },
    "parcel": { ... },
    "rates": [ ... ],
    "documents": [ {
        "contentType": "URL",
        "contents": "https://.../87d8a4f658864a4c829e8924f7843b46.pdf",
        "fileFormat": "PDF",
        "size": "DOC_4X6"
    } ],
    "shipmentOptions": [ ... ],
    "parcelTrackingNumber": "<tracking-number>"
    "shipmentId": "FEDEX2200287696247364"
}

UPS Sample Reprint Request¶

curl -X GET ../v1/shipments/UPS2200170731892828?carrier=UPS \
-H "Authorization: Bearer <oauth_token>" \
-H "X-PB-UnifiedErrorStructure: true"

UPS Sample Reprint Response¶

{
    "fromAddress": { ... },
    "toAddress": { ... },
    "parcel": { ... },
    "rates": [ ... ],
    "documents": [ {
        "size": "DOC_4X6",
        "fileFormat": "PDF",
        "contentType": "URL",
        "contents": "https://.../ups/258459135/outbound/label/2467dad3127a49048a99fa097de6535a.pdf"
    } ],
    "shipmentOptions": [ ... ],
    "shipmentId": "UPS2200170731892828",
    "parcelTrackingNumber": "<tracking-number>"
}

Error Codes¶

For a list of all error codes returned by the Ecommerce APIs, please see Error Codes.