Legacy Error Formats¶

Overview¶

If an API call requires the X-PB-UnifiedErrorStructure header in order to return the standard error object, the API will return one of the following legacy formats if the header is left out or set to false.

Legacy Error Format 1¶

This legacy format returns the following types of errors:

Seven-digit error codes. See the tables starting with 10-Prefix Error Codes.
Lowercase Error Codes.

The error returns the following fields. The error might not return all fields:

Field	Type	Description
errorCode	String	The error code.
message	String	Optional. The reason for the failure.
additionalInfo	String	Optional. Additional information associated with the failure.
parameters	array[String]	Optional. The fields that might be incorrect in the request.
moreInfo	String	Optional. Link to the error documentation.
supplementaryErrorCode	String	Optional. Error code for identifying the field that caused error.

Example¶

[
    {
        "errorCode": "1021141",
        "message": "Invalid combination of Service Id and Parcel type.",
        "additionalInfo": "Invalid Combination of service, option and rate type. (NAE)"
    }
]

Legacy Error Format 2¶

This legacy format returns the following types of errors:

The error returns the following fields. The error might not return all fields:

Field	Type	Description
status	String	This is always set to `ERROR`.
errors	Array[Object]	Contains the error.
errors.errorCode	String	The error code.
errors.errorDescription	String	The reason for the failure.
errors.userMessage	String	Any error information sent by the carrier.

Example¶

{
    "status": "ERROR",
    "errors": [
        {
            "errorCode": "40000072",
            "errorDescription": "Invalid value for renderType."
        }
    ]
}

Legacy Error Format 3¶

This legacy format returns Lowercase Error Codes. The error returns the following fields:

Field	Type	Description
key	String	The error code.
message	String	The reason for the failure.

Example¶

[
    {
        "key": "address.not.verified",
        "message": "Address could not be verified!"
    }
]

Legacy Error Format 4¶

This legacy format returns Lowercase Error Codes. The error returns the following fields:

Field	Type	Description
errorCode	String	The error code.
errorMessage	String	The reason for the failure.
invalidFields	String	List of fields in the request that might be incorrect.

Example¶

[
    {
        "errorCode": "invalid.date.time",
        "errorMessage": "Provided Date/time ___ is invalid, valid format is YYYY-MM-DDThh:mm:ss.sZ",
        "invalidFields": null
    }
]