Tracking Event Codes¶
Overview¶
For Pitney Bowes and USPS event codes, see the following:
Pitney Bowes Standardized Event Codes¶
Pitney Bowes provides a set of standardized event codes that apply to all carriers. The following is a subset of the codes. For a complete list, see PB Standardized Tracking Event Codes on the PB BOXdocs website.
In the Tracking API, the standardized code is returned in the l1Code
field in the response. The Tracking API does not return the event description.
In the Webhook Service payload, the standardized code is returned in the StandardizedEventCode
field. The standardized description is returned in the StandardizedEventDescription
field.
PB Event Code |
PB Event Description |
---|---|
AWP |
Awaiting Pickup |
CUC |
Customs Cleared |
DAT |
Delivery Attempt |
DLD |
Delivered |
DYU |
Delay -Undeliverable |
INF |
Information Event |
MSC |
Miscellaneous Event |
OFD |
Out for Delivery |
PSR |
Tracking details uploaded |
RTS |
Return - Shipped to Retailer |
SPH |
Shipped from Shipping Center to International Destination |
TRD |
In Transit |
UDL |
Unable to deliver |
PB Expedited Event Codes¶
The table below lists USPS event codes and descriptions and their corresponding Pitney Bowes Standardized Event Codes. The column headers specify the corresponding fields in the Tracking API. The API returns the USPS event code in the scanType
field; the USPS event description in the l1Description
field; and the PB standardized code in the l1Code
field.
Note
The l1Code field returns a Pitney Bowes value, while the l1Description field returns a USPS value.
The Webhook Service returns the USPS code in the eventCode
field; the USPS description in the eventDescription
field; the PB standardized code in the StandardizedEventCode
field; and the PB standardized description in the StandardizedEventDescription
field.
If you receive a USPS code not listed here, see this appendix on the USPS website.
USPS Event Code |
USPS Description |
Pitney Bowes Standardized Event Code |
---|---|---|
scanType |
l1Description |
l1Code |
01 |
Delivered |
|
02 |
Notice Left |
|
03 |
USPS in possession of the item |
|
03 |
USPS in possession of the item |
|
04 |
Refused |
|
04 |
Refused |
|
05 |
Undeliverable as Addressed |
|
05 |
Undeliverable as Addressed |
|
06 |
Forwarded |
|
07 |
Arrived at Post Office |
|
08 |
Arrived at USPS Facility |
|
08 |
Arrived at USPS Facility |
|
09 |
Return to Sender |
|
09 |
Return to Sender |
|
10 |
Processed through USPS Facility |
|
10 |
Seized by USPS for CNTRFT PSTG |
|
10 |
Unpaid postage, will not be delivered |
|
11 |
Seized by Law Enforcement |
|
12 |
Visible Damage |
|
12 |
Visible Damage |
|
14 |
Available for Pickup |
|
15 |
Arrived at USPS Facility |
|
15 |
Arrived at USPS Facility |
|
16 |
Available for Pickup by Returns Agent |
|
16 |
Available for Pickup by Returns Agent |
|
17 |
Picked Up by Returns Agent |
|
19 |
DC/EVS Arrive |
|
21 |
Return to Sender - No Such Number |
|
21 |
Return to Sender - No Such Number |
|
22 |
Return to Sender - Insufficient Address |
|
22 |
Return to Sender - Insufficient Address |
|
23 |
Return to Sender - Moved, Left no Address |
|
23 |
Return to Sender - Moved, Left no Address |
|
24 |
Return to Sender - Forward Expired |
|
24 |
Return to Sender - Forward Expired |
|
25 |
Return to Sender - Addressee Unknown |
|
25 |
Return to Sender - Addressee Unknown |
|
26 |
Return to Sender - Vacant |
|
26 |
Return to Sender - Vacant |
|
27 |
Unclaimed/Being Returned to Sender |
|
27 |
Unclaimed/Being Returned to Sender |
|
28 |
Return To Sender |
|
28 |
Return To Sender |
|
29 |
Return To Sender |
|
30 |
Delivery Attempted - No Access to Delivery Location |
|
31 |
Processed through USPS Facility |
|
31 |
Processed through USPS Facility |
|
32 |
Disposed by Post Office |
|
33 |
Sent to Mail Recovery Center |
|
34 |
Arrived at USPS Facility |
|
35 |
Vault Turnover |
|
36 |
Transfer to Employee |
|
38 |
Registered Mail Dispatch Signature |
|
39 |
Registered Mail Dispatch Witness |
|
40 |
Transfer from Vault |
|
41 |
Received at Opening Unit |
|
42 |
USPS Hand off to Shipping Partner |
|
43 |
Picked Up |
|
43 |
Picked Up |
|
44 |
Intercepted |
|
45 |
Tendered to Military Agent |
|
45 |
Tendered to Military Agent |
|
46 |
Duplicate Label ID |
|
46 |
Duplicate Label ID |
|
51 |
Delivery Attempted - No Access to Delivery Location |
|
52 |
Held at Post Office, At Customer Request |
|
53 |
Receptacle Blocked |
|
54 |
Notice Left (Receptacle Full/Item Oversized) |
|
55 |
No Secure Location Available |
|
56 |
No Authorized Recipient Available |
|
57 |
Delivery Exception, Local Weather Delay |
|
58 |
Held at Post Office, At Customer Request |
|
59 |
Out for Delivery |
|
60 |
Tendered to Agent for Final Delivery |
|
61 |
Received by Agent |
|
62 |
Recipient notified by Agent |
|
63 |
Delivered to Recipient by Agent |
|
64 |
Undeliverable to Recipient by Agent |
|
65 |
Not Received by Agent |
|
70 |
Rescheduled to Next Delivery Day |
|
71 |
Rescheduled to Next Delivery Day |
|
72 |
Delivery Exception - Animal Interference |
|
73 |
Available for Redelivery or Pickup |
|
74 |
Prepared for Redelivery |
|
75 |
Contact Customer Care at 1-800-275-8777 |
|
76 |
Available for Pickup at Post Office |
|
80 |
Picked Up By Shipping Partner, USPS Awaiting Item |
|
80 |
Picked Up By Shipping Partner, USPS Awaiting Item |
|
81 |
Arrived Shipping Partner Facility, USPS Awaiting Item |
|
82 |
Departed Shipping Partner Facility, USPS Awaiting Item |
|
83 |
Tendered to Postal Service |
|
83 |
Tendered to Postal Service |
|
84 |
Arrived Agent Facility |
|
85 |
Depart Agent Facility |
|
86 |
Delivered to Agent by Merchant |
|
86 |
Delivered to Agent by Merchant |
|
87 |
Final Disposition by Agent |
|
89 |
Merchant Order Receipt Notification, USPS Awaiting Item |
|
A0 |
Foreign Acceptance |
|
A0 |
Foreign Acceptance |
|
A0 |
Foreign Acceptance |
|
A1 |
Arrived at USPS Facility |
|
AD |
Acceptance at Destination |
|
AE |
Arrived USPS Facility |
|
AF |
Handoff to Intermediate Airline Carrier |
|
AG |
Received from Intermediate Carrier |
|
AH |
Delivered to Postal Agent |
|
AJ |
Intermediate Transfer Airport |
|
AP |
Accepted by origin airline carrier |
|
AP |
Accepted by origin carrier |
|
AR |
Arrived at International Service Center |
|
AS |
Arrived in Destination Country |
|
AT |
Origin Airline Carrier Departed/Uplift |
|
AX |
Processed by USPS |
|
B0 |
Foreign Arrival at Outward Office |
|
B1 |
Customs Clearance |
|
B2 |
Into Customs |
|
B3 |
Out of Customs |
|
B5 |
Received by US Postal Service from US Customs |
|
BA |
Bad Address |
|
BA |
Bad Address |
|
BB |
Arrived at International Service Center |
|
BE |
Processed |
|
BR |
Delivered by Broker |
|
BR |
Delivered by Broker |
|
BX |
Bumped Delay |
|
BX |
Bumped Delay |
|
C0 |
Foreign International Dispatch |
|
C1 |
Container Close |
|
CA |
Closed on Arrival |
|
CA |
Closed on Arrival |
|
CC |
Awaiting Consignee Collection |
|
CD |
Clearance Delay |
|
CD |
Clearance Delay |
|
CI |
Inbound into Customs |
|
CM |
Customer Moved |
|
CO |
Inbound out of Customs |
|
CR |
Release from Customs/Bond |
|
D0 |
Processed Through Office of Exchange |
|
D1 |
Arrived at Facility |
|
D2 |
Departed Facility |
|
DD |
International Dispatch Ready |
|
DE |
Departed USPS Facility |
|
DF |
Item held at delivery depot / delivery office |
|
DF |
Item held at delivery depot / delivery office |
|
DG |
Out for Delivery |
|
DH |
Collect for Pickup |
|
DH |
Collect for Pickup |
|
DL |
Delivered (With Signature) |
|
DN |
Delivered Damaged |
|
DP |
Disposal |
|
DP |
Disposal |
|
DT |
Transmit Mail Dispatch |
|
DX |
Awaiting Delivery Scan |
|
E0 |
Customs Clearance |
|
E1 |
Departed USPS Facility |
|
EA |
Enroute Arrival |
|
EA |
Enroute Arrival |
|
ED |
Enroute Departure |
|
EF |
Departed USPS Facility |
|
F0 |
Customs clearance processing complete |
|
G0 |
Arrival at Post Office |
|
GC |
Return Receipt Associated |
|
GX |
Shipping Label Created, USPS Awaiting Item |
|
H0 |
Attempted Delivery Abroad |
|
H8 |
Foreign Return to Sender |
|
H8 |
Foreign Return to Sender |
|
HP |
Held for Payment |
|
HP |
Held for Payment |
|
HX |
Holiday Delay |
|
HX |
Holiday Delay |
|
I0 |
Delivered |
|
IC |
Receipt into Customs / Bond |
|
IC |
Receipt into Customs / Bond |
|
J0 |
Arrival at Transit Office from Exchange |
|
K0 |
Depart From Transit Office of Exchange |
|
K1 |
Forwarding to US Customs |
|
K2 |
Contact US Customs |
|
K3 |
Forwarded by USPS |
|
K4 |
R.T.S. Improper Documentation |
|
K4 |
R.T.S. Improper Documentation |
|
K5 |
R.T.S. Abandonment |
|
K5 |
R.T.S. Abandonment |
|
K6 |
R.T.S. Duty NonPayment |
|
K7 |
Picked Up at Customs Unit |
|
L1 |
Departed USPS Facility |
|
LT |
Missed Delivery Cycle |
|
LT |
Missed Delivery Cycle |
|
LX |
Processing Exception |
|
MA |
Pre-Shipment Info Sent to USPS, USPS Awaiting Item |
|
MC |
Miscode |
|
MC |
Miscode |
|
ME |
Held in Customs |
|
ME |
Held in Customs |
|
MF |
Processed through Office of Exchange |
|
MS |
Missort |
|
MS |
Missort |
|
ND |
Not Delivered |
|
ND |
Not Delivered |
|
NH |
Not Home |
|
NH |
Not Home |
|
NP |
Origin Post is Preparing Shipment |
|
NT |
In Transit to Next Facility |
|
OA |
Accepted at USPS Origin Facility |
|
OA |
Accepted at USPS Origin Facility |
|
OD |
Processed At USPS Destination Facility |
|
OF |
Out for Delivery |
|
OH |
On Hold |
|
OH |
On Hold |
|
OK |
International Delivered with Signature |
|
OS |
Originating PMPC Scan |
|
OX |
Processing Exception , Other Delay |
|
P1 |
Placard Assign |
|
PD |
Partial Delivery |
|
PD |
Partial Delivery |
|
PE |
EPG origin Post is preparing Shipment |
|
PE |
EPG origin Post is preparing Shipment |
|
PO |
Processed at Origin |
|
PU |
Shipment Pick Up |
|
PU |
Shipment Pick Up |
|
R1 |
Ready to Process |
|
RB |
Arrived at USPS Facility |
|
RC |
Arrived at USPS Facility |
|
RD |
Refused Delivery |
|
RD |
Refused Delivery |
|
RE |
Refused Entry by Customs |
|
RT |
Return to Consignor |
|
RT |
Return to Consignor |
|
SC |
Service Change |
|
SC |
Service Change |
|
SF |
Departed Post Office |
|
SS |
Shipment Stopped |
|
SS |
Shipment Stopped |
|
T1 |
Departed Post Office |
|
TA |
Transit Mail Arrival |
|
TL |
In Transit to Next Facility |
|
TM |
Shipment Received, Package Acceptance Pending |
|
TM |
Shipment Received, Package Acceptance Pending |
|
TP |
Onforwarded to Third Party |
|
TR |
Transferred Through Service Center |
|
TX |
Processing Exception , Regional Transportation Delay |
|
UA |
Accepted at USPS Facility |
|
VF |
Reminder to Schedule Redelivery of Your Item |
|
VM |
Missing Mail Search Request Initiated |
|
VN |
Missing Mail Search Request Reminder |
|
VO |
Missing Mail Search Request Closed |
|
VP |
Carrier Pick-Up Scheduled |
|
VP |
Carrier Pick-Up Scheduled |
|
VR |
Redelivery Scheduled |
|
VR |
Redelivery Scheduled |
|
VS |
Package Return Notice Generated |
|
VS |
Package Return Notice Generated |
|
VX |
Package Research Case Closed |
|
WC |
With Courier |
|
WX |
Processing Exception, Regional Weather Delay |
|
WX |
Processing Exception, Regional Weather Delay |
Cross-Border Deliver Service (CBDS) Tracking Codes¶
Cross-Border Delivery Service returns the following tracking codes. Please note that not all codes are generated for every single parcel.
CBDS Event Code |
CBDS Event Description |
---|---|
ARP |
Awaiting Pickup |
AWN |
Awaiting Pickup - Note Left |
AWP |
Awaiting Pickup |
BOX |
Rebox Event |
CAR |
Custom description generated by the Tracking Domain |
CDS |
Country of Destination Scan |
COA |
Container Assignment |
COC |
Container Closed |
COD |
Container Docked |
CUC |
Customs Cleared |
CUR |
Customs Receipt |
DAN |
Delivery Attempt - Note Left/Scheduled |
DAT |
Delivery Attempt |
DDL |
Return Documentation and Labeling |
DEC |
Data Exchange Confirmation |
DEP |
Arrived at the Global Shipping Center |
DIH |
Delay Buyer Import Limit Exceeded Import Hold |
DLC |
Delivered - Parcel Picked Up by Consignee |
DLD |
Delivered |
DLR |
Returned Parcel Delivered |
DLW |
Handed over to Destination Carrier International vendor |
DM1 |
First Dimension Event |
DM2 |
Second Dimension Event |
DOC |
Customs Documentation and Labeling |
DRC |
Returned Parcel Picked Up by Sender |
DRE |
Return Parcel - Delay in Transit |
DRR |
Returned Parcel - Attempted Delivery |
DRS |
Returned Parcel Shipped |
DYH |
Delay at the Global Shipping Center |
DYR |
Delay - Resolved |
DYT |
Return Parcel Modified |
DYU |
In transit - Exception |
ETR |
Retail Exception Return |
EXC |
Exception - Customs Restrictions |
EXD |
Exception Delay |
EXH |
Exception - Hub Consolidation |
EXI |
Exception - Return Initiated |
EXL |
Exception - Line Haul |
EXR |
Exception - Customs Receipt |
EXS |
Exception - Shipped to Retailer |
EXT |
Exception - Return In Transit |
EXX |
Exception - Destroy |
FDH |
Final Destination Hub |
FDR |
In Transit Destination Country |
FDX |
Forward Parcel Leaves Foreign Hub |
INF |
Information Event |
ITD |
In Transit with Destination Carrier |
ITP |
In Transit |
ITR |
Returned Parcel In Transit to Sender |
LHO |
In Transit Origin Country |
MCD |
Master Carton Disassembled |
MCR |
Master Carton Received |
MSC |
Miscellaneous Event |
ODP |
Out for Delivery to the Global Shipping Center |
OFD |
Out for Delivery |
ORD |
Return to Sender - Out for Delivery |
PDH |
Parcel Dispatched in Hub |
POD |
POD Parcel – Paid |
PPE |
Processing Parcel scan event |
PSR |
Tracking Details Uploaded |
RAC |
Return Added to Container |
RDH |
Received at Domestic Hub |
RDR |
Delay Resolved at Return’s Hub |
RDY |
Delay at Return’s Hub |
RE2 |
Processing at Shipping Center |
REP |
Processing at the Global Shipping Center |
RIH |
In Transit to Return’s Hub |
RLH |
Return Line Hauling |
ROL |
Parcel - Liquidated |
ROX |
Parcel - Destroyed |
RPP |
Return Parcel Processed |
RPS |
Return Parcel Split |
RPU |
Return Parcel Modified |
RRC |
Return Removed from Container |
RRH |
Received at Return’s Hub |
RRO |
Return Registered |
RSC |
Return Shipment Confirmation |
RSH |
Parcel Shipped from Return’s Hub |
RTC |
Customs Cleared |
RTD |
Return Delivered |
RTH |
Return Processed at International Hub |
RTI |
Return Initiated |
RTR |
Customs Receipt |
RTS |
Return - Shipped to Retailer |
RTT |
Return - In Transit |
RUD |
Returns Undeliverable |
RVH |
Verified at Domestic Hub |
RVL |
Verified |
SPE |
Split Parcel Event for Exception Parcel |
SPF |
Shipment was split |
SPH |
Shipped from the Global Shipping Center to International Destination |
TRA |
In Transit |
TRD |
In Transit with Destination Carrier |
UDL |
Unable to Deliver |
UNK |
Unknown event |
XOD |
Exception - Delivered |
XOF |
Exception - Future Event Date |
XOL |
Exception |
XOP |
Exception - Partial Return to Sender |
XOR |
Exception - Return to Sender |
XOX |
Exception - Destroy |
XXX |
Exception Initiated |