Delivery Solutions

Overview

To ship with CBDS through the Ecommerce APIs, a merchant must choose a delivery solution. The solution determines how parcels arrive at the CBDS Hub and determines whether the Create Shipment API prints a shipping label. All solutions use the API to send parcel data to the hub and to return an end-to-end tracking number. Each merchant has one delivery solution, chosen during onboarding.

The available delivery solutions depend on the outbound and inbound countries, as described on this page:

International Outbound Delivery Solutions

CBDS offers the following delivery solutions for international outbound shipments. The availability of a delivery solution depends on the outbound country. Each solution is available for the outbound country or countries listed below the solution’s name. The solution determines if the Create International Outbound Shipment API prints a label and determines first-mile delivery.

Solution


Does the API Print a Label?


First-Mile Option


Sandbox Client ID

Piece-Level Shipment
U.S. outbound

The API prints a USPS label for delivery to the CBDS Hub.

USPS picks up the parcel, or the merchant delivers the parcel to a USPS facility.
 

USPSFM_1

Bulk Pickup
U.S. outbound

The API prints a PB Standard label for delivery to the CBDS Hub.

Pitney Bowes picks up the parcel. This solution is available for merchants who ship more than 200 parcels a day.
 

NGST

Drop-Off to PB Standard
U.S. outbound

The API prints the PB Standard label that Pitney Bowes will use to transport the parcel from a PB Standard facility to the CBDS Hub.

The merchant delivers the parcel to the PB Standard facility. The label for delivery to the facility must include the following on the first address line: “Attn: PB Cross-Border.”
 

NGST

Drop-Off to CBDS
U.S. outbound,
UK outbound

No. The API does not print a label for Drop-Off to CBDS for U.S. and UK outbound. The merchant prints the first-mile label prior to invoking the API.

The merchant delivers the parcel to the CBDS Hub. The merchant prints the first-mile label prior to invoking the API and provides the label’s tracking number when invoking the API.

Important

Failure to provide the tracking number will result in the parcel being unrecognized at the CBDS Hub.

COFM_1

Drop-Off to CBDS
with Generic Label
UK outbound

The API prints a generic label the merchant uses when delivering the parcel to the CBDS Hub.

The merchant delivers the parcel to the CBDS Hub. When calling the API, the merchant provides the tracking number from the generic label.

Important

Failure to provide the tracking number will result in the parcel being unrecognized at the CBDS Hub.

COFM_1

Drop-Off to CBDS
with Final-Mile Label
Canada outbound

The API prints the final-mile label for delivery from the CBDS Hub to the final destination.

The merchant delivers the parcel to the CBDS Hub. The merchant attaches the final-mile label prior to delivery to the hub.
 

COFM_1

International Inbound Delivery Solutions (Canada Only)

Note

Inbound delivery to Canada is Coming Soon.

CBDS offers the following delivery solutions for international shipments to Canada.

Solution


Does the API Print a Label?


First-Mile Option


Canada Inbound
with Final-Mile Label
and with a CBDS Container Label

The shipper uses the Ecommerce APIs to print two labels:

  • The final-mile label for delivery from a U.S. CBDS hub to the Canadian destination address.

  • The container label for delivery of containerized parcels to the U.S. CBDS hub.

The shipper containerizes parcels and ships them to a U.S. CBDS Hub.
 

Canada Inbound
with Final-Mile Label

The shipper uses the Ecommerce APIs to print the final-mile label for delivery from a Canada Hub to the Canadian destination address.

The shipper containerizes parcels and ships them to a Canada CBDS Hub. The shipper provides the container label.
 

Canada Domestic Delivery Solutions

CBDS offers the following delivery solutions for domestic shipments within Canada. To ship within Canada, use the Create a CBDS Domestic Shipment API.

Solution


Does the API Print a Label?


First-Mile Option


Drop-Off to Local Depot

The API prints a first-mile label for delivery from a local depot to the CBDS Hub.

The merchant delivers the parcel to the local depot.
 

Drop-Off to CBDS
with Final-Mile Label

The API prints the final-mile label, for delivery from the CBDS Hub to the final destination.

Either the merchant delivers the parcel to the CBDS Hub or Pitney Bowes picks it up. Pickup is available for high-volume shippers. The merchant attaches the final-mile label prior to delivery to the hub.
 

Additional Information

Merchants can optionally use SFTP instead of the APIs to provide parcel data to Pitney Bowes. For more information, contact your Pitney Bowes representative.