CBDS Delivery Solutions

Overview

To ship with CBDS through the Ecommerce APIs, a merchant must choose a delivery solution. The solution determines how parcels arrive at the CBDS Hub and determines whether the Create Shipment API prints a shipping label. All solutions use the API to send parcel data to the hub and to return an end-to-end tracking number. Each merchant has one delivery solution, chosen during onboarding.

The available delivery solutions depend on the outbound and inbound countries, as described on this page:

International Outbound Delivery Solutions

CBDS offers the following delivery solutions for international outbound shipments. The availability of a delivery solution depends on the outbound country. Each solution is available for the outbound country or countries listed below the solution’s name. The solution determines if the Create Outbound Shipment API prints a label and determines first-mile delivery.

Solution

Does the Create Shipment API Print a Label?

First-Mile Option

Piece-Level Shipment
U.S. outbound

Yes. The API prints a USPS label for delivery to the CBDS Hub.

USPS picks up the parcel, or the merchant delivers the parcel to a USPS facility.
 

Bulk Pickup
U.S. outbound

Yes. The API prints a PB Standard label for delivery to the CBDS Hub.

Pitney Bowes picks up the parcel. This solution is available for merchants who ship more than 200 parcels a day.
 

Drop-Off to PB Standard
U.S. outbound

Yes. The API prints the PB Standard label that Pitney Bowes will use to transport the parcel from a PB Standard facility to the CBDS Hub.

Important

The Client ID is not needed for US Outbound Drop-Off. Including it throws an error.

The merchant delivers the parcel to the PB Standard facility. The label for delivery to the facility must include the following on the first address line: “Attn: PB Cross-Border.”
 

Drop-Off to CBDS
U.S. outbound,
UK outbound

No. The API does not print a label for this solution. The merchant prints the first-mile label prior to invoking the API.

Important

The Client ID is not needed for US Outbound Drop-Off. Including it throws an error.

The merchant delivers the parcel to the CBDS Hub. The merchant prints the first-mile label prior to invoking the API and provides the label’s tracking number when invoking the API.

Important

Failure to provide the tracking number will result in the parcel being unrecognized at the CBDS Hub.

Drop-Off to CBDS
with Generic Label
UK outbound

Yes. The API prints a generic label the merchant uses when delivering the parcel to the CBDS Hub.

The merchant delivers the parcel to the CBDS Hub. When calling the API, the merchant provides the tracking number from the generic label.

Important

Failure to provide the tracking number will result in the parcel being unrecognized at the CBDS Hub.

Drop-Off to CBDS
with Final-Mile Label
Canada outbound

Yes. The API prints the final-mile label for delivery from the CBDS Hub to the final destination.

The merchant delivers the parcel to the CBDS Hub. The merchant attaches the final-mile label prior to delivery to the hub.
 

International Inbound Delivery Solutions (Canada Only)

CBDS offers the following delivery solutions for international inbound shipments to Canada. The solution determines whether the first-mile destination is U.S. hub or Canadian hub, and also determines whether the shipper uses the Batch Container Label API to print a container label. Both solutions use the Create Inbound Shipment API to print the final-mile label for delivery from the hub to the Canadian destination.

Solution

Does the Create Shipment API Print a Label?

First-Mile Option

Drop-Off to U.S. Hub

Yes. The API prints the final-mile label.

The shipper containerizes parcels for shipment to a CBDS Hub in the U.S. The shipper prints container labels through the Batch Container Label API.
 

Drop-Off to Canadian Hub

Yes. The API prints the final-mile label.

The shipper containerizes parcels and ships them to a CBDS Hub in Canada. The shipper prints container labels outside these APIs.
 

Canada Domestic Delivery Solutions

CBDS offers the following delivery solutions for domestic shipments within Canada. To ship within Canada, use the Create Domestic Shipment API.

Solution

Does the Create Shipment API Print a Label?

First-Mile Option

Drop-Off to Local Depot

Yes. The API prints a first-mile label for delivery from a local depot to the CBDS Hub.

The merchant delivers the parcel to the local depot.
 

Drop-Off to CBDS with Final-Mile Label

Yes. The API prints the final-mile label, for delivery from the CBDS Hub to the final destination.

The merchant delivers the parcel to the CBDS Hub. The merchant attaches the final-mile label prior to delivery to the hub.
 

Bulk Pickup

Yes. The API prints the final-mile label, for delivery from the CBDS Hub to the final destination.

Pickup is available for high-volume shippers. Pitney Bowes picks it up the parcel for delivery to the CBDS Hub. The merchant attaches the final-mile label prior to delivery to the hub.
 

Additional Information

Merchants can optionally use SFTP instead of the APIs to provide parcel data to Pitney Bowes. For more information, contact your Pitney Bowes representative.