Pitney Bowes Cross-Border Delivery Service (CBDS)¶
On This Page:
Overview¶
The PB Cross-Border Delivery Service (CBDS) ships parcels from CBDS Hubs to international and domestic destinations and ensures international parcels comply with international regulations before shipment. CBDS is a post-paid service. CBDS provides:
International Outbound shipping from the U.S., Canada, and United Kingdom.
International Inbound shipping to Canada.
Return shipping from Canada to the U.S.
Domestic shipping within Canada.
Onboard to Ship with CBDS¶
To onboard a merchant to ship with CBDS through the Ecommerce APIs, contact either ClientSupportTechServices@pb.com or ShippingAPIBusinessDevelopment@pb.com, or contact the merchant’s implementation manager.
During onboarding, the merchant chooses a delivery solution. The solution determines how parcels arrive at the CBDS Hub before they are shipped to their destinations.
API Operations for Shipping with CBDS¶
CBDS uses the API operations listed below. The operations include rating, shipping, tracking, and other operations. For the common sequence of operations used to ship a parcel, see this workflow.
Operation |
Method |
Resource Path |
---|---|---|
POST |
/v1/rates |
|
POST |
/v1/shipments?carrier=PBI |
|
POST |
/v1/shipments?carrier=PBI |
|
POST |
/v1/container-manifest/Batch?carrier=PBI |
|
POST |
/v1/shipments?carrier=PBI |
|
POST |
/v1/shipments?carrier=PBI |
|
GET |
/v1/shipments/{shipmentId}?carrier={carrier} |
|
GET |
/v1/shipments?originalTransactionId={transaction_id}&carrier={carrier} |
|
DELETE |
/v1/shipments/{shipmentId}?carrier={carrier}&cancelInitiator=SHIPPER |
|
GET |
/v1/tracking/{trackingNumber}?packageIdentifierType=TrackingNumber |
|
POST |
/v1/crossborder/hs-classification/items |
|
POST |
/v1/crossborder/checkout/quotes |
|
—— |
CBDS Services¶
CBDS offers the following services. Availability of a service depends on the merchant’s service agreement and on the shipping lane. For U.S. outbound shipping lanes, download the spreadsheet provided on this page.
International Outbound Services¶
International Outbound uses the following services:
Service ID |
Description |
Delivery Terms |
Supported by Rates API? |
Additional Info |
---|---|---|---|---|
|
Expedited DDP |
Yes |
Faster than Standard DDP and costs more. Does not support delivery to P.O. Boxes. |
|
|
Standard DDP |
Yes |
More cost effective than Expedited DDP. |
|
|
Standard DDU |
Yes |
Postal clearance is at the country of destination. |
International Inbound Services¶
International Inbound uses the following services:
Service ID |
Description |
Supported by Rates API? |
---|---|---|
|
Container Freight Station (CFS) Standard |
No |
|
PB Inbound Standard |
No |
Canada Domestic Service¶
CBDS Domestic uses the following services:
Service ID |
Description |
Supported by Rates API? |
---|---|---|
|
Domestic Standard Service |
No |
Returns Services¶
CBDS Returns use the following services:
Service ID |
Description |
Supported by Rates API? |
---|---|---|
|
Return Standard Consolidated |
No |
|
Return Standard Per Piece |
No |
Delivery Terms¶
Every shipment has a Transportation cost and an Importation cost. The Importation cost covers the duties and taxes charged at the destination country’s border. The Delivery Terms specify whether the merchant or the buyer pays the Importation cost. Each CBDS service class specifies one of the following delivery terms:
DDP: Delivered Duty Paid. The merchant pays both the Transportation and Importation costs. When a merchant creates a shipment that uses a DDP service class, the API returns estimates for both the Transportation and Importation costs.
DDU: Delivery Duty Unpaid. The merchant pays only the Transportation cost. The buyer is responsible for the Importation cost and might have to pay this upon receipt of the parcel. When a merchant creates a shipment that uses DDU, the API returns an estimate only for the Transportation cost.
CBDS Parcels¶
CBDS shipments use the following parcel type.
ID |
Parcel Type |
---|---|
PKG |
Package |
CBDS Labels¶
In this section
Label Considerations¶
The merchant’s delivery solution determines whether the Create Shipment API prints a label.
The value for the label size uses an uppercase
X
. Do not use a lowercase x.Labels retrieved through URLs are available for 24 hours after creation.
For ZPL2 labels, if your printer does not support Unicode, see Troubleshoot a Problem Printing ZPL2 Labels.
Label Sizes for USPS and PB Standard Labels Printed for CBDS¶
Label size |
USPS (PB Expedited) |
PB Standard Delivery |
---|---|---|
DOC_4X4 |
✓ |
|
DOC_4X5 |
✓ |
|
DOC_4X6 |
✓ |
✓ |
DOC_4X8 |
✓ |
|
DOC_6X4 |
✓ |
|
DOC_8X11 |
✓ |
|
DOC_9X4 |
✓ |
Label Options for USPS Labels Printed for CBDS¶
If the CBDS shipment prints a USPS label, use the options described here. Before printing a label, please see the Label Considerations above.
Label Size |
File Format |
Content Type |
Resolution |
---|---|---|---|
DOC_4X6 |
PNG ZPL2 |
URL BASE64 BASE64 |
not applicable DPI_203, DPI_300 (default) DPI_203 (default), DPI_300 (domestic labels only) |
DOC_4X8 |
PNG ZPL2 |
URL BASE64 BASE64 |
not applicable not applicable not applicable |
DOC_6X4 |
PNG ZPL2 |
URL BASE64 BASE64 |
not applicable DPI_203 DPI_203 |
DOC_8X11 |
PNG |
URL BASE64 |
not applicable DPI_300 |
DOC_9X4 |
PNG |
URL BASE64 |
not applicable DPI_203 |
Label Options for PB Standard Labels Printed for CBDS¶
If the CBDS shipment prints a PB Standard label, use the options described here. Before printing a label, please see the Label Considerations above.
Label Size |
File Format |
Content Type |
Resolution |
---|---|---|---|
DOC_4X4 |
PNG ZPL2 |
URL BASE64 BASE64 |
DPI_203 DPI_203 DPI_203 (default), DPI_300 |
DOC_4X5 |
PNG ZPL2 TIF BMP |
URL BASE64 BASE64 BASE64 BASE64 |
DPI_203 DPI_203 DPI_203 (default), DPI_300 DPI_203, DPI_300, DPI_600 (default) DPI_203, DPI_300, DPI_600 (default) |
DOC_4X6 |
PNG ZPL2 BMP |
URL BASE64 BASE64 BASE64 |
DPI_203 DPI_203 DPI_203 (default), DPI_300 DPI_203, DPI_300, DPI_600 (default) |
Label Options for CBDS Domestic Shipments¶
Before printing a label, please see the Label Considerations above.
CBDS Domestic Shipments use the label options described here. A PDF label can be returned as either a URL or BASE64-encoded PDF. If the options you choose are not supported by the domestic carrier, the API might return different options from those you sent in the request.
Label Size |
File Format |
Content Type |
Orientation |
---|---|---|---|
DOC_4X6 |
PNG |
URL BASE64 BASE64 |
portrait portrait portrait |
DOC_6X4 |
PNG |
URL BASE64 BASE64 |
landscape landscape landscape |
CBDS Tracking¶
You can track CBDS parcels through the following:
Branded Tracking page
See Also¶