Pitney Bowes Cross-Border Delivery Service (CBDS)¶
On This Page:
Overview¶
The PB Cross-Border Delivery Service (CBDS) ships parcels from CBDS Hubs to international and domestic destinations and ensures international parcels comply with international regulations before shipment. CBDS is a post-paid service. CBDS provides:
International Outbound shipping from the U.S., Canada, and United Kingdom.
International Inbound shipping to Canada.
Return shipping from Canada to the U.S.
Domestic shipping within Canada.
Important
Due to the current situation in Israel, Standard service is suspended until further notice. Express will continue to operate but with a longer SLA and limited delivery regions. Don’t hesitate to contact your Client Engagement Manager for any questions.
Onboard to Ship with CBDS¶
To onboard a merchant to ship with CBDS through the Ecommerce APIs, contact either ClientSupportTechServices@pb.com or ShippingAPIBusinessDevelopment@pb.com, or contact the merchant’s implementation manager.
During onboarding, the merchant sets up delivery solutions to determine how parcels arrive at the CBDS Hub before they are shipped to their destinations.
API Operations for Shipping with CBDS¶
CBDS uses the API operations listed below. For the common sequence of operations used to ship a parcel, see this workflow.
CBDS operations use the following carrier ID: PBI
Operation |
Method |
Resource Path |
|---|---|---|
POST |
/v1/rates |
|
POST |
/v1/shipments?carrier=PBI |
|
POST |
/v1/shipments?carrier=PBI |
|
POST |
/v1/container-manifest/Batch?carrier=PBI |
|
POST |
/v1/shipments?carrier=PBI |
|
POST |
/v1/shipments?carrier=PBI |
|
GET |
/v1/shipments/{shipmentId}?carrier=PBI |
|
GET |
/v1/shipments?originalTransactionId={transaction_id}&carrier=PBI |
|
DELETE |
/v1/shipments/{shipmentId}?carrier=PBI&cancelInitiator=SHIPPER |
|
GET |
/v1/tracking/{trackingNumber}?packageIdentifierType=TrackingNumber |
|
POST |
/v1/crossborder/hs-classification/items |
|
POST |
/v1/crossborder/checkout/quotes |
|
—— |
CBDS Services¶
CBDS offers the following services. Availability of a service depends on the merchant’s service agreement and on the shipping lane. For outbound shipping lanes, download the spreadsheets provided on this page.
International Outbound Services¶
International Outbound uses the following services:
Service ID |
Description |
Delivery Terms |
Supported by Rates API? |
Additional Info |
|---|---|---|---|---|
|
Expedited DDP |
Yes |
Faster than Standard DDP and costs more. Does not support delivery to P.O. Boxes. |
|
|
Standard DDP |
Yes |
More cost effective than Expedited DDP. |
|
|
Standard DDU |
Yes |
Postal clearance is at the country of destination. |
International Inbound Services¶
International Inbound uses the following services:
Service ID |
Description |
Supported by Rates API? |
|---|---|---|
|
Container Freight Station (CFS) Standard |
Yes |
|
PB Inbound Standard |
Yes |
Canada Domestic Service¶
CBDS Domestic uses the following services:
Service ID |
Description |
Supported by Rates API? |
|---|---|---|
|
Domestic Standard Service |
Yes |
Returns Services¶
CBDS Returns use the following services:
Service ID |
Description |
Supported by Rates API? |
|---|---|---|
|
Return Standard Consolidated |
Yes |
|
Return Standard Per Piece |
Yes |
Delivery Terms¶
Every shipment has a Transportation cost and an Importation cost. The Importation cost covers the duties and taxes charged at the destination country’s border. The Delivery Terms specify whether the merchant or the buyer pays the Importation cost. Each CBDS service class specifies one of the following delivery terms:
DDP: Delivered Duty Paid. The merchant pays both the Transportation and Importation costs. When a merchant creates a shipment that uses a DDP service class, the API returns estimates for both the Transportation and Importation costs.
DDU: Delivery Duty Unpaid. The merchant pays only the Transportation cost. The buyer is responsible for the Importation cost and might have to pay this upon receipt of the parcel. When a merchant creates a shipment that uses DDU, the API returns an estimate only for the Transportation cost.
CBDS Parcels¶
CBDS shipments use the following parcel type.
ID |
Parcel Type |
|---|---|
PKG |
Package |
CBDS Labels¶
In this section
USPS Labels Printed for CBDS Shipments¶
When printing a USPS label, note the following:
The value for the label size uses an uppercase
X.If you encounter a problem printing ZPL2 labels, see this topic.
Labels retrieved through URLs are available for 24 hours after creation.
Use the following options for USPS labels:
size |
fileFormat |
contentType |
resolution |
|---|---|---|---|
DOC_4X6 |
PNG ZPL2 |
URL BASE64 BASE64 |
not applicable DPI_203, DPI_300 (default) DPI_203 (default), DPI_300 (domestic labels only) |
DOC_4X8 |
PNG ZPL2 |
URL BASE64 BASE64 |
not applicable not applicable not applicable |
DOC_8X11 |
PNG |
URL BASE64 |
not applicable DPI_300 |
PB Standard Labels Printed for CBDS Shipments¶
When printing a PB Standard label, note the following:
The value for the label size uses an uppercase
X.If you encounter a problem printing ZPL2 labels, see this topic.
Labels retrieved through URLs are available for 24 hours after creation.
Use the following options for PB Standard labels:
Label Size |
File Format |
Content Type |
Resolution |
|---|---|---|---|
DOC_4X6 |
PNG ZPL2 BMP |
URL BASE64 BASE64 BASE64 |
DPI_203 DPI_203 DPI_203 (default), DPI_300 DPI_203, DPI_300, DPI_600 (default) |
CBDS Domestic Labels¶
When printing a CBDS Domestic label, note the following:
The CBDS Domestic API might return different label options from those you send in the request. The API does so if the domestic carrier does not support the options you chose.
PDF labels can be returned as either URLs or BASE64-encoded PDFs.
The value for the label size uses an uppercase
X.Labels retrieved through URLs are available for 24 hours after creation.
Use the following options for CBDS Domestic labels:
Label Size |
File Format |
Content Type |
Orientation |
|---|---|---|---|
DOC_4X6 |
PNG |
URL BASE64 BASE64 |
portrait portrait portrait |
CBDS Tracking¶
You can track CBDS parcels through the following:
Branded Tracking page
See Also¶